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	<title>Schauderhaft &#187; client</title>
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	<description>Softwaredevelopment, Projectmanagement, Qualitymanagement and all things &#34;schauderhaft&#34;</description>
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		<title>How to ask for a critique</title>
		<link>http://blog.schauderhaft.de/2009/08/30/how-to-ask-for-a-critique/</link>
		<comments>http://blog.schauderhaft.de/2009/08/30/how-to-ask-for-a-critique/#comments</comments>
		<pubDate>Sun, 30 Aug 2009 08:42:11 +0000</pubDate>
		<dc:creator>Jens Schauder</dc:creator>
				<category><![CDATA[Quality Management]]></category>
		<category><![CDATA[ask]]></category>
		<category><![CDATA[audit]]></category>
		<category><![CDATA[client]]></category>
		<category><![CDATA[critique]]></category>
		<category><![CDATA[feedback]]></category>
		<category><![CDATA[perspective]]></category>
		<category><![CDATA[review]]></category>

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		<description><![CDATA[Des Traynor writes about how to get valuable feedback from your clients. He writes from a designer perspective, but the key points just as well apply for software developers, not only when talking to customers, but also when doing audits and reviews: Every time in my career that I’ve gotten useless feedback it has always [...]]]></description>
			<content:encoded><![CDATA[<p>Des Traynor writes about <a href="http://www.contrast.ie/blog/asking-for-feedback/">how to get valuable feedback</a> from your clients. He writes from a designer perspective, but the key points just as well apply for software developers, not only when talking to customers, but also when doing audits and reviews:</p>
<blockquote><p>Every time in my career that I’ve gotten useless feedback it has always been because I hadn’t asked for anything more. Attaching a file to an email and asking for any thoughts the client may have is a sure way to get any thoughts that the client may have.</p></blockquote>
<p>If you don&#8217;t want to start a brain storm about whatever you have created, ask specific questions. When you create mock gui the questions might be:</p>
<ul>
<li>Do the colors and layout match your Corporate Identity?</li>
<li> Are the most important elements easily accessible? How can we improve on that?</li>
<li> Should we make the fonts larger, smaller or keep them as they are?</li>
</ul>
<p>When doing a code review questions or tasks might be:</p>
<ul>
<li>Look for ill designed methods, that don&#8217;t work on a single level of abstraction, or aren&#8217;t properly named.</li>
<li>Is there anything that looks like a bug?</li>
<li>Is there anything that is difficult to understand and therefor needs refactoring or a comment?</li>
<li>Is there anything that might result in performance problems?</li>
</ul>
<p>It is also important to consider if you actually want feedback in order to improve the piece of work, or if you just want a confirmation that everything is Ok and you can consider it done. In the first case ask open questions: &#8220;What can we do to improve &#8230;?&#8221;, &#8220;What do you think about &#8230;?&#8221; If you just want to get an Ok ask closed question, that can be answered with yes or no: &#8220;Is &#8230; acceptable?&#8221;, &#8220;Do you agree &#8230;?&#8221;</p>
<p>Just in case you didn&#8217;t followed the link to <a href="http://www.contrast.ie/blog/">Des Traynors blog</a> you mist the hilarious video he included in the post, so let me add it here.</p>
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